iHerb Return Policy: How to Request a Return on iHerb

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What is iHerb Return Policy?

At iHerb, customers can shop with confidence knowing that the store provides a flexible return policy. If you are not completely satisfied with your purchase, you can request a return or refund within the allowed return period, according to the store’s return conditions.

• Most products: Returns accepted within 30 days from the day you receive your order.
• iHerb brand products: Enjoy an extended 90-day return period.
• Purchases from other platforms: Eligible for a 30-day return window.

I want to receive my refund, What is iherb refund policy?

You will wait 7–10 business days for refunds to be processed back to your original payment method. International refunds may take up to 35 days to appear.

When Can You Request a Return on iHerb?

Customers can request a return or refund in several cases, including:

• Receiving a damaged or defective product
• Receiving the wrong item
• Missing items from the order
• If the product does not meet expectations

How to Request a Return on iHerb?

Submitting a return request on iHerb is simple and can be done directly from your account. Follow the steps below to complete iherb cancel order:

• Sign in to your iHerb account on Orders page.
• Go to the Orders section in your account.
• Select the order that contains the product you want to return.
• Click Report an Issue or Request a Refund.
• Choose the reason for the return and provide the required details.
• Submit your request and wait for confirmation from the support team.
  

iHerb Refund Process

Once the return request is approved, the refund is processed to the original payment method used when placing the order. The time required to receive the refund may vary depending on the payment provider or bank policies, but it usually takes up to 35 days to appear in your account.

Conclusion

iHerb return policy is designed to provide customers with a convenient and reliable shopping experience. By allowing return requests within 30 days of receiving the order and offering a simple refund request process through the account page, iHerb ensures that customers can resolve issues quickly and shop with confidence.